Legal
Privacy Policy
Last updated:
Ajoyo is designed for personal celebrations, so privacy matters. This policy explains what information we collect, why we use it, when it may be shared, and the choices available to you.
1. Information We Collect
We collect information you provide when you create an account, plan or join an event, manage guests, upload media, send invitations, receive gifts, or contact support. Depending on how you use Ajoyo, this may include names, contact details, event information, guest responses, uploaded content, transaction references, device information, and service logs.
2. How We Use Your Information
We use this information to provide and secure Ajoyo, deliver invitations and event updates, process requested transactions, support users, prevent abuse, diagnose problems, and improve the service. We do not sell personal information. Where we send optional marketing communications, you can opt out.
3. Data Retention
We retain information for as long as needed to provide the service, meet legal or accounting obligations, resolve disputes, and protect Ajoyo from abuse. Retention periods vary by data type. Account holders may request access, correction, export, or deletion, subject to applicable law and legitimate retention requirements.
4. Security
We use administrative, technical, and organisational safeguards designed to protect information, including access controls, tenant-scoped authorisation, secure transport, and operational logging where appropriate. No online service can guarantee absolute security, so please use a strong password and report suspected unauthorised access promptly.
5. Cookies & Tracking
Ajoyo may use cookies or local storage that are necessary for sign-in, preferences, security, and core product functionality. We may also use privacy-conscious analytics to understand service performance. Browser controls can limit storage, but doing so may prevent some features from working correctly.
6. Third-Party Services
We use service providers to operate functions such as hosting, storage, payments, email or messaging, maps, and analytics. They may process information only as needed to provide their services to us and are governed by their own terms and privacy notices. Event hosts may also connect services they choose.
7. International Use
Ajoyo may process information in countries other than the one where you live. Where applicable law requires additional safeguards for an international transfer, we will use an appropriate legal mechanism. Your local privacy rights may vary by jurisdiction.
8. Your Rights
Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information. Contact us at privacy@ajoyo.app. We may need to verify your identity and will respond within the period required by applicable law.
9. Changes to This Policy
We may update this policy as Ajoyo changes. We will publish the revised policy on this page and update the date above. Where required, we will provide additional notice before a material change takes effect.
10. Contact Us
Questions or privacy requests can be sent to privacy@ajoyo.app. Ajoyo is a product of Bonifade Technologies.